Refund policy

No Returns/Exchanges: Due to hygiene and quality reasons, we do not accept returns or exchanges once the product is delivered.

Damaged/Wrong Product: If you receive a damaged or incorrect item, contact us within 24 hours of delivery at contact@duoir.in with unboxing video/photos, and we will review your case for a replacement.

Refunds: Refunds are issued only if the product is not available or in case of wrong/damaged delivery (after verification).

Contact Us:

If you have any questions about this policy, please reach out to us at:

Email: contact@duoir.in
WhatsApp: +91-92110 80664
Business Location: Delhi, India

Refund policy

At DUOIR, we create more than just clothes — we create moments.Each piece is made to be lived in, loved, and remembered.Because your style should tell your story.

At DUOIR, we create more than just clothes — we create moments.
Each piece is made to be lived in, loved, and remembered.
Because your style should tell your story.